The country’s IT-BPO industry aims to become a $40-billion industry by the year 2022. As of this writing, the industry is working on a review of its roadmap that includes information on revenue growth and job projections for the next three years. The roadmap is expected to be completed this month. It is safe to […]
Contact Center Association of the Philippines (CCAP) Chairman Benedict Hernandez said that the Business Process Outsourcing (BPO) industry is expected to register a 7% growth later this year. It’s safe to say that the industry is growing even more competitive since it started to serve businesses across the globe. Are you looking at outsourcing your […]
The Contact Center Association of the Philippines (CCAP), confident of the country’s ability to maintain the lead in terms of customer experience delivery, predicted that 80,000 – 100,000 jobs will be available in the IT-Business Processing Outsourcing (IT-BPO) industry. This is another testament to the fact that the Philippines is one of the top business […]
The country is facing a stall in IT centers due to President Rodrigo Duterte’s ban on economic zone development in Metro Manila. According to reports, there are a total of 131 applications for information-technology centers and parks dedicated to business-process outsourcing (BPO) firms in the country. However, the current ban can be detrimental to the […]
DTI: The Philippines Can Be a Hub for Artificial Intelligence The arrival of artificial intelligence (AI) to the business process outsourcing (BPO) industry has sparked a debate on it’s a huge impact on the Philippine workforce. Being considered as a huge threat, majority of workers fears losing their jobs to automation, as machines are considered […]
There is no denying that the Philippines is one of the best destinations when it comes to outsourcing. The country offers a number of benefits for international and local clients willing to outsource operations Philippines, such as cost savings, skilled workforce and cheaper office spaces. If you’re looking for a new office or a team, […]
