Companies have choices when it comes to outsourcing jobs. The two main categories are onshoring and offshoring. What is the difference between the two? This article tackles the issues with the help of offshore experts. Before we go to the main topic, we need to differentiate the two for us to better understand the […]
During the pandemic, our government has initiated strict protocols to protect its people. The rules and guidelines mandated should be followed religiously you can prevent the spread of the virus, at the same time protect yourself and your family. Outsourcing and managed services are under the same mandate and should follow it. Not only […]
If there is a thing to best describe the demands with outsourcing services, it is the see-saw. Sometimes you go up, sometimes you go down especially during the pandemic. But not only the demands of outsourcing services are at risk, but it is also with the health safety of the employees for the company. […]
During the pandemic, we are faced with different problems and issues in every aspect of our lives. These concerns hinder us from doing what we need to do efficiently because of the restrictions, limitations, and rules provided by the government, but of course, it is for our own safety. Our daily lives are definitely […]
The pandemic impacted our lives in ways we can’t imagine. But it also had business impacts, the same with companies worldwide. The COVID19 crisis has adversely impacted almost all sectors globally, with disrupted supply chains, country-wide lockdowns and organizations exploring the possibility of long-term and even permanent remote working. The outsourcing industry won’t deny that […]
In a matter of weeks, COVID-19 has impacted different industries and the business market. People are now feeling the effects of the crisis and consumer behaviour has drastically changed over the past couple of months. Offshore services are affected by the restrictions implemented by governments around the globe. This has a severe effect on the […]
Outsourcing has become an easy and cost effective strategy for businesses, which is used widely in today’s campaigns. Developed countries prefer outsourcing their business processes to developing countries. Businesses are opting-in on cost cutting to make the profit margin larger and maximize the revenue all in all. That is why BPO companies are grabbing this […]
One of the factors which may be attributed to the projected rise is the urgent need to handle the calls related to the current pandemic. Voice teams are needed to handle such calls. As the Business World reported, the health sector has been re-channeling such teams to answer those calls. As an outsourcing solutions Philippines provider, […]
The world today is changing — customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing. To serve these customers, they are looking for alternatives to address the problem without hurting the coffers. Some businesses have already seen the potential of […]
