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Covid 19 Impacts on Outsourced Service Providers

The pandemic impacted our lives in ways we can’t imagine. But it also had business impacts, the same with companies worldwide. The COVID19 crisis has adversely impacted almost all sectors globally, with disrupted supply chains, country-wide lockdowns and organizations exploring the possibility of long-term and even permanent remote working. The outsourcing industry won’t deny that […]

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Covid 19 Impacts on Offshore Services

In a matter of weeks, COVID-19 has impacted different industries and the business market. People are now feeling the effects of the crisis and consumer behaviour has drastically changed over the past couple of months. Offshore services are affected by the restrictions implemented by governments around the globe. This has a severe effect on the […]

cost efficiency

Cost Reduction and Revenue Maximisation through Business Outsourcing

Outsourcing has become an easy and cost effective strategy for businesses, which is used widely in today’s campaigns. Developed countries prefer outsourcing their business processes to developing countries. Businesses are opting-in on cost cutting to make the profit margin larger and maximize the revenue all in all. That is why BPO companies are grabbing this […]

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Outsourcing Could Increase in the 2nd of Half of 2020

The world today is changing ⁠— customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing. To serve these customers, they are looking for alternatives to address the problem without hurting the coffers. Some businesses have already seen the potential of […]

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