The business process outsourcing (BPO) industry has been growing continuously since it started. According to Smartsheet, the sector is worth over $300 billion globally, proving its popularity among businesses, whether big or small. This industry can be divided into three categories. The divisions are based on the location of the outsourcing company. Onshore Often known […]
One of the factors which may be attributed to the projected rise is the urgent need to handle the calls related to the current pandemic. Voice teams are needed to handle such calls. As the Business World reported, the health sector has been re-channeling such teams to answer those calls. As an outsourcing solutions Philippines provider, […]
The world today is changing — customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing. To serve these customers, they are looking for alternatives to address the problem without hurting the coffers. Some businesses have already seen the potential of […]
The new normal further pushed the benefits of remote staff and outsourcing to those brick-and-mortar businesses. Traditional offices suffered a huge blow in terms of loss because they cannot leave their homes. However, that does not mean it is the end of office spaces in general once the world reaches the post-pandemic stage, Traditional offices have many […]
As an experienced outsourcing solutions Philippines provider, we know how important growth and savings are in any business. Many business owners, however, usually find themselves with so many tasks to do in so little time. Bosses and their people end up working long hours but still fall short of achieving their desired goals. If you are reading this article, find […]
Virtual or remote team outsourcing for business continuity is increasingly becoming popular at the time of the coronavirus pandemic. Since this global health scare forced the world to adapt to a new normal, embracing unconventional work practices now becomes an essential move. If you are not familiar with outsourcing a workforce, allow us to identify […]
