The Philippine BPO industry has grown at a terrifically fast rate over the past two decades, which is why it’s not hard to see why so many businesses around the globe are choosing to outsource here. With the country’s commitment to becoming a top ranking outsource destination, it has certainly proven its capabilities, ranking now at the top in outsource services in all of Southeast Asia.

With such sure and steady historical and predicted growth, now is the time for companies both large and small to take advantage of the benefits they can reap by outsourcing to the Philippines. So if you’ve been considering offshoring to the country, here are some tips you can start with to ensure a smooth startup of your operations in Southeast Asia’s most preferred BPO destination:

Develop a Business Plan.

Every business venture needs a feasibility study and business plan for greater preparedness, so start with these. Ask yourself what budget range you’re working with. Determine the sub-sector of BPO that your company aims to be built for. Common sub-sectors would include knowledge process outsourcing, back office, customer support and IT support, but there are many others.

Register Your Business.

It’s best to get the services of a third party for business registration and documentation if you’re a foreign investor. A local service provider will know the requirements needed from foreigners by Philippine government agencies.

One regulatory branch of the Department of Trade and Industry (DTI), called the Board of Investments (BOI) provides incentives to foreigners who provide employment opportunities to Filipinos, so you’ll want to take advantage of these incentives.

Find a Location and Office.

Major cities such as Metro Manila, Davao, Bacolod and Cebu are ideal for BPO operations. Accessibility of location will be very important for your future employees. Your chosen BPO solutions provider would be able to offer you the best recommendations regarding locations and office spaces.

Determine Your Organizational Structure.

Start assembling your team of managers, human resource & administrative staff, along with key team members such as your operations manager, HR & training managers and IT manager.

Process Your Work Visas & Permits.

If you’re bringing in foreigners to help you manage your Philippine operations, secure them with working visas. But before you start your visa processing make sure you already have your business registration and other relevant documents in order.

Start Training Your Talents.

Once you have the necessary team, start training them! A BPO consultant can help train your employees for the needed skills. Ensure continuous training & development programs to enrich employee experience in your company.


With a highly supportive government encouraging BPO growth in the country, you’ll find a lot more support and ease of startup in the Philippines as a foreign business person, compared to offshoring in other countries. There is also a great deal of talent in the country, especially in terms of English literacy and educational attainment. Most of all, because of the country’s low cost of living, great cost reduction for your business operations in on the horizon.

To learn more about how to outsource your operations to the Philippines, get in touch with us at Ezy Outsourcing Hub. As an offshore solutions provider with years of experience in Philippine remote worker hiring, office leasing, and BPO management and a range of other BPO solutions, we can assure you the easiest, most convenient solutions to starting your operations in the Philippines. We’re with you every step of the way to greater growth.