Australian Ambassador Praises Manila as Hotbed for Australian Businesses

The Philippines and Australia have traditionally enjoyed a warm diplomatic relationship where many businesses from the land down under have also established offshore operations in Manila over the years. In the age of rapid globalization and cultural absorption, Australian companies that are seeking to venture further into the East Asian markets and continental Europe are […]

BPO Philippines 2020 and beyond

Philippines BPO Keen to Future Proof Position

The global market for shared and outsourcing services is evolving under the influence of innovative technology that is changing the nature of the Business to Customers (B2C) model. For the country like the Philippines that has a rich history and still thriving destination for allocating customer service and support as roles, the new landscape that […]