Co-Working spaces are relatively new to the Manila office leasing scene, but with outsourcing becoming accessible at a micro-personnel level and more Filipinos are choosing to become virtual professionals, many offices in the cities of Makati and Bonifacio Global City Taguig are becoming a hotspot for co-working spaces. If you are managing a small team […]
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How to Manage Your Planned Office Lease Expansion in 3 Simple Steps
It has finally happened. Business has been booming and for months, you have been eyeing the Philippines as a destination for growth. As you explore growth opportunities in the Philippines with an offshore operation, you will need an office that will serve to house your operations while giving you the space to grow. In looking […]
BPO Health care Information Program Launched by DOH and J&J
Working in the BPO industry’s call center department has its financial rewards, but at a trade-off to one’s health as working in different shifts to catch western hemisphere’s time zone displaces one’s natural body clock. In recent years, the Department of Health (DOH) has issued many warnings regarding the high-risk that call center professionals are […]
Automation: The White Elephant in the Room for Philippines IT-BPM Industry
The only thing constant whether in business or across industries is change. The same holds true when it comes to the Philippines’ IT-BPM jobs where the majority is employed across call center jobs and other entry level work that could see itself eventually be phased out with the revolutionary force known as automation. Automation is […]
Opportunities in Cloud Services for Philippine BPO Projects
Cloud infrastructure accounts for a third of the global IT Outsourcing market according to the findings published by Information Services Group (ISG) as featured in CIO.com. More than the valuation of the project, cloud computing has redefined the infrastructure and service delivery models for IT and outsourcing vendors that operate in the global market. With […]
Call Center Space in the Philippines Seen to Retain Dominance Despite Automation Era
The call center service model is considered as among the top careers for employment when it comes to the country’s IT-BPM industry as agents are employed by the thousands across the many BPO companies that operate in the country. Recently, with the global progress and development of automated applications such as robotics when it comes […]