The emergence of automation and artificial intelligence has caused mass panic among people within the BPO industry, saying these disruptive technologies can replace the human workforce. Fortunately, experts went in and eased the panic, focusing on how humans and machine can work together in delivering outstanding customer service. Google Duplex can be considered as a […]
Customer expectations are hard to reach, especially when an organisation refuses to embrace innovation and technology. Leveraging technology through strategic outsourcing solutions helps organisations to streamline its processes and promote efficiency and focus since technology takes over everyday mundane tasks. Ezy Outsourcing Hub is your gateway to outsourcing in the Philippines. We make outsourcing easy […]
Since automation and artificial intelligence are now on the lesson plan, companies in the business process outsourcing industry should find the time and allocate the budget so that their workforce can adapt to emerging technologies, as well as be able to hire new employees backed up with the necessary knowledge. Ezy Outsourcing Hub offers outsourcing […]
As the Cagayan Economic Zone Authority (CEZA) started to open its doors to blockchain and cryptocurrency into the city, CEZA chief attorney Lambino is now on an ambitious new venture that will make Cagayan the premier blockchain centre in the region. Lambino has struck a deal with the blockchain development company Stepwyze, entering into a […]
Whenever organisations are looking for outsourcing providers, the Philippines is always on their shortlist. This is because the country has become famous for being where they can get a skilled workforce with lower costs compared to locals of the country where they’re from. And since the government also supports the expansion of the industry, there […]
Even though is a looming presence of fear in the workforce of losing their jobs due to the arrival of automation in the business process outsourcing (BPO) industry of the Philippines, not only experts are stepping in to alleviate the panic, but the National Economic and Development Authority (NEDA), too. For NEDA, it believes that […]
