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Philippine BPO Seen to Grow by 7% in late 2019

Contact Center Association of the Philippines (CCAP) Chairman Benedict Hernandez said that the Business Process Outsourcing (BPO) industry is expected to register a 7% growth later this year. It’s safe to say that the industry is growing even more competitive since it started to serve businesses across the globe. Are you looking at outsourcing your […]

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BPO Ready Offices Seen to Have Short Supply in 2020

Administrative Order No. 18 which took effect in June effectively halted the application process of economic zones in Metro Manila. The ban affects projects meant to service the BPO sector since they are pending approval from the Office of the President. Although this move highlighted the opportunity for companies to set up offices in the […]

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EcoZone Ban in Metro Manila Hampering IT & BPO

The country is facing a stall in IT centers due to President Rodrigo Duterte’s ban on economic zone development in Metro Manila. According to reports, there are a total of 131 applications for information-technology centers and parks dedicated to business-process outsourcing (BPO) firms in the country. However, the current ban can be detrimental to the […]