Contact Center Association of the Philippines (CCAP) Chairman Benedict Hernandez said that the Business Process Outsourcing (BPO) industry is expected to register a 7% growth later this year. It’s safe to say that the industry is growing even more competitive since it started to serve businesses across the globe. Are you looking at outsourcing your […]
Blog
80K Jobs Seen Generated for BPO and Call Centre Industry
The Contact Center Association of the Philippines (CCAP), confident of the country’s ability to maintain the lead in terms of customer experience delivery, predicted that 80,000 – 100,000 jobs will be available in the IT-Business Processing Outsourcing (IT-BPO) industry. This is another testament to the fact that the Philippines is one of the top business […]
Offshore Gaming and BPO Competing in Manila Office Take Up
Leechiu Property Consultants reported that by the end of the year, when the Philippine Offshore Gaming Operators (POGOS) sector fill in an estimated 450,000 sq. m of office space in Metro Manila, it will rise as the top office space occupier in the region. This will leave the Information Technology and Business Process Management (IT-BPM) […]
BPO Ready Offices Seen to Have Short Supply in 2020
Administrative Order No. 18 which took effect in June effectively halted the application process of economic zones in Metro Manila. The ban affects projects meant to service the BPO sector since they are pending approval from the Office of the President. Although this move highlighted the opportunity for companies to set up offices in the […]
Non-BPO Companies Are Now Also Pushing Office Takeup in Manila
The business process outsourcing (BPO) industry is one of the biggest drivers of office space growth in the country. With all the interest from other countries to outsource Philippine workforce, the developers in the country are looking at other places aside from Manila to open more offices and cater to more businesses. That is a […]
EcoZone Ban in Metro Manila Hampering IT & BPO
The country is facing a stall in IT centers due to President Rodrigo Duterte’s ban on economic zone development in Metro Manila. According to reports, there are a total of 131 applications for information-technology centers and parks dedicated to business-process outsourcing (BPO) firms in the country. However, the current ban can be detrimental to the […]