The Philippines and India are considered as among the top countries of the world when it comes to being a destination for IT-BPM where the world’s most recognizable businesses and tech pioneers have established operations in both countries. During the recently held ASEAN summit in Manila, India’s Prime Minster Narendra Modi has praised the country’s […]
The global market for shared and outsourcing services is evolving under the influence of innovative technology that is changing the nature of the Business to Customers (B2C) model. For the country like the Philippines that has a rich history and still thriving destination for allocating customer service and support as roles, the new landscape that […]
Cloud infrastructure accounts for a third of the global IT Outsourcing market according to the findings published by Information Services Group (ISG) as featured in CIO.com. More than the valuation of the project, cloud computing has redefined the infrastructure and service delivery models for IT and outsourcing vendors that operate in the global market. With […]
Businesses in other continents have viewed the Philippine BPO industry with a high-regard due to its workforce’s linguistic prowess and English proficiency. Those attributes make the country very competitive when it comes to being ranked among the most preferred outsourcing destination for many businesses. However, the Philippines’ global BPO rank must address the so-called “fourth-industrial […]
With the ratification of the Data Privacy Act and the government’s effort in strengthening its adherence by businesses and the IT-BPM industry comprising of companies, the National Privacy Commission held the fifth Data Protection Officers (DPO) assembly last month, in the SMX Center in SM Aura Bonifacio Global City Taguig. In attendance were personnel from […]
