Indeed, the dawn of Artificial Intelligence is upon us, and it’s starting to reach Philippine shores. Although it is to be expected to have some fear about AI, particularly contact centers, we have to know that AI can be harnessed to help businesses in the Philippines become better and competitive. Among other things, artificial intelligence […]
artificial intelligence
Philippines BPO Have Adequate Time to Prepare for Artificial Intelligence Revolution
Even though is a looming presence of fear in the workforce of losing their jobs due to the arrival of automation in the business process outsourcing (BPO) industry of the Philippines, not only experts are stepping in to alleviate the panic, but the National Economic and Development Authority (NEDA), too. For NEDA, it believes that […]
Artificial Intelligence is a Competitive Advantage Says Tech Room Conference
There is no denying that Artificial Intelligence (AI) is the next big paradigm shift when it comes to the platform of converged Business & IT systems. The rise of platforms born from AI research such as chat bots, machine learning and artificial human linguistic voice applications have given worries to the local IT-BPM and BPO […]