In a matter of weeks, COVID-19 has impacted different industries and the business market. People are now feeling the effects of the crisis and consumer behaviour has drastically changed over the past couple of months. Offshore services are affected by the restrictions implemented by governments around the globe. This has a severe effect on the […]
Outsourcing has become an easy and cost effective strategy for businesses, which is used widely in today’s campaigns. Developed countries prefer outsourcing their business processes to developing countries. Businesses are opting-in on cost cutting to make the profit margin larger and maximize the revenue all in all. That is why BPO companies are grabbing this […]
One of the factors which may be attributed to the projected rise is the urgent need to handle the calls related to the current pandemic. Voice teams are needed to handle such calls. As the Business World reported, the health sector has been re-channeling such teams to answer those calls. As an outsourcing solutions Philippines provider, […]
The world today is changing — customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing. To serve these customers, they are looking for alternatives to address the problem without hurting the coffers. Some businesses have already seen the potential of […]
The new normal further pushed the benefits of remote staff and outsourcing to those brick-and-mortar businesses. Traditional offices suffered a huge blow in terms of loss because they cannot leave their homes. However, that does not mean it is the end of office spaces in general once the world reaches the post-pandemic stage, Traditional offices have many […]
As an experienced outsourcing solutions Philippines provider, we know how important growth and savings are in any business. Many business owners, however, usually find themselves with so many tasks to do in so little time. Bosses and their people end up working long hours but still fall short of achieving their desired goals. If you are reading this article, find […]
