Outsourcing has been one of the trends among small and large companies across the world for several years now. This practice mostly involves delegating a business process to an external service provider. There are different types of outsourcing, one of which is referred to as offshore. Offshore outsourcing is defined as the kind of work […]
The business process outsourcing (BPO) industry has been growing continuously since it started. According to Smartsheet, the sector is worth over $300 billion globally, proving its popularity among businesses, whether big or small. This industry can be divided into three categories. The divisions are based on the location of the outsourcing company. Onshore Often known […]
One of the factors which may be attributed to the projected rise is the urgent need to handle the calls related to the current pandemic. Voice teams are needed to handle such calls. As the Business World reported, the health sector has been re-channeling such teams to answer those calls. As an outsourcing solutions Philippines provider, […]
The world today is changing — customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing. To serve these customers, they are looking for alternatives to address the problem without hurting the coffers. Some businesses have already seen the potential of […]
The coronavirus may have brought to a standstill in the economy as businesses stopped operations. However, for those essential businesses, stopping is not an option. Among the solutions brought in by the Philippine government is a skeletal workforce, work from home, and for companies to provide housing for employees required to report to the office, […]
The first quarter of 2019 for the Philippines looks rosy as offshore gaming space demand is on the rise. Currently, consulting firm Pronove Tai said the Philippine offshore gaming operators (POGO) are receiving pre-leasing as the demand for spaces are on the rise. Manila Bulletin reported the demand during the first quarter increased by 118% […]
