BPO outsourcing operations philippines

Upskilling of BPO Workforce Key to Coping with AI

Automation and artificial Intelligence (AI) are known to disrupt the business-process outsourcing (BPO) industry in the Philippines in a negative way, and local and international experts think otherwise, according to a report by the Business Mirror. These experts said the industry should not be scared of what automation could bring to millions of Filipino call […]