Outsourcing has been one of the trends among small and large companies across the world for several years now. This practice mostly involves delegating a business process to an external service provider. There are different types of outsourcing, one of which is referred to as offshore. Offshore outsourcing is defined as the kind of work […]
The business process outsourcing (BPO) industry has been growing continuously since it started. According to Smartsheet, the sector is worth over $300 billion globally, proving its popularity among businesses, whether big or small. This industry can be divided into three categories. The divisions are based on the location of the outsourcing company. Onshore Often known […]
2017 was considered a challenging year for the IT-BPM industry in the Philippines. As direct investments slowed and growth margins slumped, the industry looked at the last quarter of 2017 in a positive note of consolation where deficits were cut and the materialization of the industry’s robustness has thoroughly been proven once again. This year, […]
