The business process outsourcing (BPO) industry has been growing continuously since it started. According to Smartsheet, the sector is worth over $300 billion globally, proving its popularity among businesses, whether big or small. This industry can be divided into three categories. The divisions are based on the location of the outsourcing company. Onshore Often known […]
It has pretty much been a well-established fact that offshoring your business operations leads to greatly reduced operational and manpower costs; which is the reason the BPO industry has enjoyed steady growth worldwide in the past decade. The success of pioneer companies who have chosen offshore outsourcing has only further catapulted the demand for these […]
Contact Center Association of the Philippines (CCAP) Chairman Benedict Hernandez said that the Business Process Outsourcing (BPO) industry is expected to register a 7% growth later this year. It’s safe to say that the industry is growing even more competitive since it started to serve businesses across the globe. Are you looking at outsourcing your […]
