The development of the key province cities in the southern region of the Philippine islands is key to furthering the holistic economy of the country. Outside of Metro Manila, known as the country’s main hub for BPO, there are upcoming regions where BPO have since started and are continuously thriving. There is Cebu Island and […]
bpo philippines
BPO Industry Seen to Recover in 2018 Based on Early Forecast
There is much optimism in the country’s BPO sector despite the challenges from within and the changing times due to technological advances with automation. Despite seeing direct investments slump by as much 34% in the first half of 2017, the BPO industry is seen to recover in 2018 from the “rebalancing” of tax revisions. According […]
Outsourcing Forum Warn of Stagnation in Filipino IT-BPM Skills
Businesses in other continents have viewed the Philippine BPO industry with a high-regard due to its workforce’s linguistic prowess and English proficiency. Those attributes make the country very competitive when it comes to being ranked among the most preferred outsourcing destination for many businesses. However, the Philippines’ global BPO rank must address the so-called “fourth-industrial […]
Philippine Government Enforcing Cybersecurity in BPO and Commerce
With the ratification of the Data Privacy Act and the government’s effort in strengthening its adherence by businesses and the IT-BPM industry comprising of companies, the National Privacy Commission held the fifth Data Protection Officers (DPO) assembly last month, in the SMX Center in SM Aura Bonifacio Global City Taguig. In attendance were personnel from […]