In a matter of weeks, COVID-19 has impacted different industries and the business market. People are now feeling the effects of the crisis and consumer behaviour has drastically changed over…
Outsourcing has become an easy and cost effective strategy for businesses, which is used widely in today’s campaigns. Developed countries prefer outsourcing their business processes to developing countries. Businesses are…
One of the factors which may be attributed to the projected rise is the urgent need to handle the calls related to the current pandemic. Voice teams are needed to…
The world today is changing — customers are more educated than ever, and more are relying on call centres to stay in touch with businesses. Meanwhile, businesses are also changing….
The new normal further pushed the benefits of remote staff and outsourcing to those brick-and-mortar businesses. Traditional offices suffered a huge blow in terms of loss because they cannot leave…
As an experienced outsourcing solutions Philippines provider, we know how important growth and savings are in any business. Many business owners, however, usually find themselves with so many tasks to…
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