For Business Growth Opportunities with Outsourcing and Offshoring
The City of Manila proper, while the historical and cultural heart of the Philippines, presents a unique set of considerations for BPOs, outsourcing offices, and offshore presences. Its primary strategic advantage lies in its vast and diverse labor pool. As the capital city, Manila has a large population and a significant concentration of universities and colleges, providing a constant supply of highly trainable, English-proficient graduates eager for employment, particularly in the BPO sector. This allows companies to scale operations effectively and quickly.
In terms of BPO-ready infrastructure, while perhaps not as uniformly cutting-edge as newer, master-planned CBDs, Manila offers a range of office spaces, including modern buildings and those within established commercial districts like Binondo and Sta. Cruz. Several PEZA-accredited buildings are available, which offer crucial tax incentives and streamlined processes for foreign companies. These buildings often provide the necessary power backup, security, and connectivity required for continuous offshore operations.
Accessibility is another key feature, with Manila serving as a major transportation hub for buses, jeepneys, and the LRT/MRT train systems, making it highly accessible for a large segment of the workforce. This widespread public transport network means employees from various parts of Metro Manila can easily commute. While the City of Manila is known for its dense urban environment, its commercial centers are well-established, offering a wide array of dining, retail, and entertainment options that cater to employee needs, albeit in a more traditional city setting. For companies prioritizing access to a massive talent pool and a more cost-effective operational base compared to the prime CBDs, the City of Manila offers a compelling option for establishing an outsourcing or offshore presence.
Our Outsourcing is based on a strategic and deep immersion on getting to know your brand and its many goals over projects and meaningful tasks. With a turnkey experience, ramp up and scale up with our services as you grow
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