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Philippine BPO Seen to Grow by 7% in late 2019

Contact Center Association of the Philippines (CCAP) Chairman Benedict Hernandez said that the Business Process Outsourcing (BPO) industry is expected to register a 7% growth later this year. It’s safe to say that the industry is growing even more competitive since it started to serve businesses across the globe. Are you looking at outsourcing your […]

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EcoZone Ban in Metro Manila Hampering IT & BPO

The country is facing a stall in IT centers due to President Rodrigo Duterte’s ban on economic zone development in Metro Manila. According to reports, there are a total of 131 applications for information-technology centers and parks dedicated to business-process outsourcing (BPO) firms in the country. However, the current ban can be detrimental to the […]

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BPO is Growing Globally

Business Process Outsourcing (BPO) brings abundant benefits that will propel the business into a success. It offers productivity improvement, cost reduction, and improved human resource. But these are just the tip of the iceberg. With all the benefits of outsourcing, there’s no wonder that it’s growing globally. Its market is actually expected to reach US$ […]